Questions we get on the phone most days, answered the way we'd answer them if you called.
Twice a year. Florida heat and humidity keep cooling systems working hard for much of the year, and the system is removing moisture every time it runs. We check it going into cooling season and again later in the year. Twice is what we recommend here. Our VIP Maintenance Program covers both visits.
Learn about the VIP Maintenance ProgramA clogged condensate drain line. Your system pulls moisture out of the air and drains it away; over time that line fills with algae and sludge, backs up, and either trips the safety switch and shuts your system off or overflows into the ceiling. It's the most common summer problem we see, and clearing and treating the drain line is part of every maintenance visit we do.
There isn't one lifespan that applies to every system. Installation quality, how hard it runs, maintenance, drainage, electrical conditions, and salt-air exposure all matter. Age is useful context, but it is not a reason by itself to replace a system that is working.
It depends on what actually failed. A capacitor or contactor is a different conversation from a compressor or coil on an older unit, especially when repairs are recurring. We will explain what we found, the repair option, and what replacement would involve so you can decide what makes sense for your system.
If replacement is the call, here's how we price AC replacements.
Repair or replace? A short answer for your system · Humidity and indoor air
Yes. We replace and install thermostats, and if one sits in the wrong spot, we can move it or add a wireless sensor in the room that runs warm. Already bought a thermostat? We can install it. A blank screen can also be a sign of something else, like a clogged drain line, so tell us what you're seeing when you call.
We install traditional tank, tankless, and heat-pump water heaters, in both gas and electric. The right fit depends on how much hot water your household uses, the space available, the fuel or electrical service already in place, and what the installation requires in your home. Tankless can be a good fit, but it is not automatically the right choice for every home. We will look at the site and walk you through the tradeoffs before recommending equipment.
Water heater repair and replacement · Tankless and heat-pump options
Shut the water off first. Most fixtures have their own supply valve — under the sink or behind the toilet — and closing that one can stop the leak without shutting down the rest of the house. If that valve will not close, or you cannot tell where the water is coming from, shut off the main valve for the house. It is worth finding that valve now, while nothing is wrong, so you are not looking for it with water running. Then call us and describe what you found.
Call (941) 778-0773Maybe, and the age of your house isn't what decides it. A panel gets upgraded when the equipment is damaged or obsolete, when it can't support what you're adding, or when it's part of a larger project — a generator tie-in, a heat pump, or an EV charger. We'd want to look at the panel itself and at what you're planning before saying yes or no.
It sits at your panel and limits certain voltage surges before they reach equipment throughout the house, including AC controls and appliances. It is one layer of protection, not a guarantee against every electrical event or a direct lightning strike. Whether it makes sense, and which device, depends on your electrical system, grounding, and the protection already in place.
A backstab is a push-in hole on the back of an outlet or switch, where a small spring clip holds the wire instead of a screw. Those connections can loosen, run warm and, in the worst cases, start a fire, and home inspectors flag them. Our electricians always wrap the wire around the screw terminals, and when we find backstabbed devices, we redo them or offer to.
We sell and install Kohler. Air & Energy is a Kohler Titanium dealer, Kohler's top sales and installation tier, and a Titan dealer, its top service tier; as of September 2026, we're the only dealer in Tampa Bay holding both. We maintain and repair all makes and models, including Generac, so if you already own something else, we can take care of it. You don't need to have bought it from us.
It starts with what you want to keep running when the power is out. For some households that is the AC, refrigerator and a few lights. For others it is a well pump, medical equipment or a home office. We then look at your panel, fuel supply and possible equipment location, and we do a full electrical load calculation on your home, as required by code, before recommending a size. Square footage alone can't answer that question, over the phone or anywhere else.
Monday through Friday, 8 AM to 5 PM, you'll reach our office. Nights and weekends, calls go through our automated on-call system and our own on-call technicians respond. The same process applies to air conditioning, plumbing, electrical, and generator emergencies. Calls after 9 p.m. are handled the next day.
Call and tell us what's going on, and the office will tell you what's possible. Our trucks are stocked, so most repairs are finished the same day we're there.
There's no separate trip or diagnostic fee. Most repairs are billed for the technician's time, starting when they arrive, plus parts, with a minimum charge for the visit; some predictable repairs are flat rate. Before work begins, the technician tells you what it's expected to cost, and nothing is fixed without your OK. Ask us for our hourly rate and we'll tell you. Larger jobs are quoted in writing, and replacement estimates are free.
Yes, for free, in every department: AC, plumbing, electrical and generators. Call and tell us you'd like a second opinion.
Call our office, Monday through Friday, 8 to 5. Please call rather than sending a new request online for a visit that's already booked.
Yes. When you book, we'll give you a 4-hour arrival window, and we'll text you when your technician is on the way.
It depends on the job. Our office will tell you when you book.
Call our office during office hours, and we'll go over the invoice with you. You can pay a bill by phone, or online through the payment link we send you.
Yes. Ask us and we'll check. If a part is covered, the labor to install it often isn't unless you have extended labor coverage, so we'll tell you what applies before any work starts.
Call the same number and tell us what you're seeing. Our work carries a one-year workmanship warranty, and water heater installations carry three years on our labor.
If your concern hasn't been resolved, contact the owners.No. Our office schedules both visits and calls you to set them up. Membership runs a year at a time and renews by invoice.
We cover all of Manatee County, plus Longboat Key, Bird Key, St. Armands Circle, University Park, and North Sarasota. That includes all of Lakewood Ranch, including the parts in Sarasota County. If you are not sure whether your home is in our service area, call and ask.
A family-owned company, founded on Anna Maria Island in 1983, that has served the island and Bradenton from the beginning and is now based in downtown Bradenton. We handle air conditioning, plumbing, electrical and generators under our own Florida contractor licenses: CAC1817161, CFC1429106 and EC13011350.
